FAQ

INFORMATION

Where do I collect my Bib number/Race packet and additional orders?
The Expo is at the Grand Ballroom of the Marriott Resort, L.G. Smith Boulevard # 101,  Palm Beach.  Remember to bring a picture ID.

What are the Expo hours? 
Saturday, June 1, 2019 – 8 a.m. to 4 p.m.

What if I cannot pick up my packet during the Expo hours?
If you need to have someone else pick up your packet, you must provide them with a copy of your photo ID and conformation.

What if I cannot complete the course in 7 hours?
In order to comply with city permits, the roads will reopen in a graduated fashion. We require that participants be properly prepared and trained to complete the full marathon (26.2 miles) within 6 hours (14 min/mile pace). However, the full marathon finish line will remain open for 7 hours (16 min/mile pace). Please note that after the 10 am, participant support (i.e. aid/water stations, volunteers, course marshals, clocks, etc.) is NOT guaranteed and you will be required to adhere to local pedestrian rules (move to curbsides, break down lanes, sidewalks, etc.). Medals and official finish times will be given to all finishers who complete the race within 7 hours.

REGISTRATION
When does online registration close?
Online registration will close at 3:00 p.m. on Friday, June 1. Registration In-person is also possible during office hours at “IBiSA", frankrijkstraat 1, Aruba

Do you offer refunds?
We do offer not offer registration refund.

Could you please send my email confirmation again?
Please send your request to

How do I change distances?
The deadline for (online) changes is , May 14, 2019. Moving forward all changes will be processed at the Solutions Desk at the Expo during Expo hours only. Please make sure to collect your bib number first before heading to the Solutions Booth. The costs are USD 5,- or AWG 5,-

Where can I park for the race?

A Parking plan will be communicated 2 weeks before the Race. Please make sure to give yourself enough time for morning traffic, finding parking (carpooling is strongly advised) and working your way to the start.

Where is the post-race party located?

Celebrate your finish with fellow runners at the Beach of The Ritz-Carlton. For more Activities, have a look at Weekly Activities on this website.

Are there finisher medals for this event?
Yes! Everyone who completes the event will receive a finisher medal.

Can I run or walk with a stroller?
Only on the 5K and 10K distance

Can I run or walk with a dog?
We do not allow dogs on the course.